Shipping policy
We are committed to ensuring that your order is delivered safely and on time. Here are our shipping terms:
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Processing Time
- All orders will be processed within 1-3 business days after payment is confirmed. Please note that processing time may be delayed due to holidays or peak periods.
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Shipping Method
- We offer a variety of shipping options, including standard and expedited. The specific shipping method and cost will be displayed at checkout.
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Shipping Time
- Standard shipping usually takes 5-7 business days, while expedited shipping usually takes 2-3 business days. Shipping time may vary depending on destination and weather conditions.
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Shipping Costs
- Shipping costs will be calculated at checkout based on the weight and destination of your order. We are not responsible for additional charges beyond the destination.
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Tracking Information
- Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your package on the shipping company's website.
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Shipping Issues
- If your package is lost or damaged during shipping, please contact us immediately and we will assist in resolving the issue and provide appropriate compensation.
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Address Changes
- If you need to change your shipping address during the order processing, please contact us as soon as possible. We will do our best to accommodate your request before your order is shipped, but cannot guarantee address changes after your order has been processed.
Contact us
Tel: 468441611
Email: [email protected]
Address: 38 Hanson Rd Craigieburn VIC 3064